Frequently Asked Questions

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood. Although the terms are often used interchangeably, poor mental health and mental illness are not the same. A person can experience poor mental health and not be diagnosed with a mental illness. Likewise, a person diagnosed with a mental illness can experience periods of physical, mental, and social well-being.

Mental and physical health are equally important components of overall health.  For example, depression increases the risk for many types of physical health problems, particularly long-lasting conditions like diabetes, heart disease, and stroke. Similarly, the presence of chronic conditions can increase the risk for mental illness.

•  Excessive worrying or fear
• Feeling excessively sad or low
• Confused thinking or problems concentrating and learning
• Extreme mood changes, including uncontrollable “highs” or feelings of euphoria
• Prolonged or strong feelings of irritability or anger
• Avoiding friends and social activities
• Difficulties understanding or relating to other people
• Changes in sleeping habits or feeling tired and low energy
• Changes in eating habits such as increased hunger, lack of appetite, or changes in sex drive
• Difficulty perceiving reality (delusions or hallucinations, in which a person experiences and senses things that don’t exist in objective reality)
• Inability to perceive changes in one’s own feelings, behavior or personality (”lack of insight” or anosognosia)
• Abuse of substances like alcohol or drugs
• Multiple physical ailments without obvious causes (such as headaches, stomach aches, vague and ongoing “aches and pains”)
• Thinking about suicide
• Inability to carry out daily activities or handle daily problems and stress
• An intense fear of weight gain or concern with appearance

1.  Leadeth Stillwaters utilizes a HIPAA compliant platform which offers unique links for each appointment to ensure all client information is safe. Prior to each appointment, clients will fill out intake forms from the comfort of their home  (or where you are, -one benefit of Telepsychiatry). Once the appointment is over and you log off, the link will become inactive. A new link will be sent prior to your next appointment.
2. Each session is just like a traditional in-office setting, but you can skip the travel time and traffic. You can miss less time at work or with family and still make your mental health a priority.
3. The benefit of Telepsychiatry is you are no longer tied to finding mental health care in your area.

  When establishing care, you will need 

          1. your Insurance and State ID card emailed to be verify your benefits

          2. Read and fill out your Intake paperwork before meeting with your provider

          3. All medications over the counter or prescribe

          3. Pharmacy information including name, address and phone number

          4. Name and contact of who referred you

          5. Mental or medical health history or any relevant information.

 Leadeth Stillwaters accepts most major insurance plans. Please call 301-265-5922 or email us at Info@leadethstillwaters.com to confirm coverage. 

Missed appointments without at least 24 hours’ notice will result in a $200 fee billed to the client. We will attempt to send reminders, but ultimately your scheduled appointments are your responsibility. If you are late 15 or more minutes from the time of your scheduled appointment, Leadeth Stillwaters has the right to consider this a late cancellation and charge you the $75 late cancellation fee.

You will receive patient portal access via email or text to complete your intake paperwork, your appointment link and have access to message your provider through the patient portal. If you are paying out of pocket, have copay or a deductible, you will receive a text message from Ivy pay to enter in your payment.   

 To make an appointment, you can go to the services tab on the website or log on to your patient portal. You may also call 301-265-5922 or email us at Info@leadethstillwaters.com   

 You can message your provider by login to your patient portal